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How to Pay – Phoenix Property Mgmt

For the safety of our Residents and Staff, we do not accept payments at our office.

Rent Policy

Payments are due on the 1st of the month. We allow a 5 day grace period. Payments not received by 11:59 PM on the 5th will be assessed a Late Charge of $5 per day until the balance is paid in full. Late charges start from the 1st and cannot be removed. Any payment received first is applied to your most outstanding rent charge. Can’t Pay? Click Here

Online

eCheck (100% free to you!)

Enter your routing and account numbers in your secure Resident Portal to pay rent or any other charges directly from your checking or savings account.

Credit or Debit Card

Use your debit or credit card to pay rent through the secure Resident Portal. An online convenience fee applies and is based on your monthly rent charges.

Cash

You can pay with cash at any branch of The Callaway Bank. You’ll need a Rent Payment Book. The book as payment slips with instructions. The payment will be applied to your account within 2 business days. We will email you a receipt but be sure to save the receipt the bank gives you.

If you need to pay cash when the bank is closed:
A PaySlip can be found in your Resident Portal that you can use at Casey’s, CVS, 7-Eleven, and Ace Cash Express. Simply take your PaySlip and cash to a participating location and present them to the clerk. You can use the same PaySlip each month. You will receive a receipt with a confirmation number. An email or text message confirmation will also be sent. A processing fee applies, please refer to the PaySlip for details.

Check or Money Order

In Person

Take your check or money order to any branch of The Callaway Bank.You’ll need a Rent Payment Book. The book has payment slips with instructions. The payment will be applied to your account within 2 business days. We will email you a receipt but be sure to save the receipt the bank gives you.

Mail

You can mail checks or money orders payable to Phoenix Property Mgmt LLC to the address below. Payments made by mail must be received by the 5th, not postmarked or initiated by the 5th. Prepaid and addressed envelopes available upon request.

Phoenix Property Mgmt
PO Box 7442
Columbia, MO 65205-7442

Can’t Pay?

If you are unable to pay your rent on time, please contact our office before rent is due. In most cases we are able to waive late charges and create a payment plan or postpone your due date to keep your account current. To qualify for the program, you will be required to pay something by the 5th.

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